I read today’s article”A Low-Priced iPhone Awaits” in the Wall Street Journal with disappointment. For some reason, it has become widespread for people to think that “successful products = low price” and that “happy costumers = low price“.
While those affirmations are truth I consider them to be only partially truth.
I want to bring into consideration the fact that it is not only “low-price” products what makes customers happy. As a owner of stores that sell electronic accessories and as a user of cellphones I can tell you this:
- No matter how expensive a telephone is, the owner of those products is going to be willing to take care of it without caring much for the original price paid for their phone. So, no matter if the phone is a $500 iPhone or a $50 Samsung S 1st Generation. Both of the owners would consider paying from as little as $10.00 to as much as $75.00 in extra accessories to PROTECT and personalize their phones.
- The owners of more expensive phones are always willing to invest a little bit extra to protect their phones. However, the owners of cheaper phones are also going to be willing to pay a little bit extra to “improve” their phones quality and DURABILITY by adding other electronic accessories or gadgets.
That being said, while companies may continue offering lower-price products the overall quality of these items continues decreasing. It is IMPRESSIVE the amount of customers I used to received in my store with broken screens in their iPhone’s, Samsung’s, and other Smartphone devices. Those companies are REALLY making a profit by selling products that can be damaged very easily while forcing costumers to buy new ones.
- When did design became more important than functionality and durability?
- Why do big screens are so easily to get broken and they are not made with better products?
- The best example for this is the iPhone that has also what seems to be some type of glass cover in the back! It was impressive to see many of those covers broken and hearing the stories of sad costumers who want to replace it! The behind glass has no functional use rather than just making the product being overall weaker and less resistant…
While the Wall Street Journal article says that “Apple is working on a lower-end iPhone” the only thing I read is “Apple is working on an EVEN LESS DURABLE, WORSE QUALITY and lower-end iPhone”. This is unfortunate… specially because I still have many of the old generation “black bean” phones that I used to own 10 years ago that are in perfect shape and resistant very hard falls from my pockets when I was younger.
Lets fight this wave of “lower-end products”! As consumers we should receive the best we can get for our money! Not the worse we can get for it!