I read today’s article”A Low-Priced iPhone Awaits” in the Wall Street Journal with disappointment. For some reason, it has become widespread for people to think that “successful products = low price” and that “happy costumers = low price“.
While those affirmations are truth I consider them to be only partially truth.
I want to bring into consideration the fact that it is not only “low-price” products what makes customers happy. As a owner of stores that sell electronic accessories and as a user of cellphones I can tell you this:
No matter how expensive a telephone is, the owner of those products is going to be willing to take care of it without caring much for the original price paid for their phone. So, no matter if the phone is a $500 iPhone or a $50 Samsung S 1st Generation. Both of the owners would consider paying from as little as $10.00 to as much as $75.00 in extra accessories to PROTECT and personalize their phones.
The owners of more expensive phones are always willing to invest a little bit extra to protect their phones. However, the owners of cheaper phones are also going to be willing to pay a little bit extra to “improve” their phones quality and DURABILITY by adding other electronic accessories or gadgets.
That being said, while companies may continue offering lower-price products the overall quality of these items continues decreasing. It is IMPRESSIVE the amount of customers I used to received in my store with broken screens in their iPhone’s, Samsung’s, and other Smartphone devices. Those companies are REALLY making a profit by selling products that can be damaged very easily while forcing costumers to buy new ones.
When did design became more important than functionality and durability?
Why do big screens are so easily to get broken and they are not made with better products?
The best example for this is the iPhone that has also what seems to be some type of glass cover in the back! It was impressive to see many of those covers broken and hearing the stories of sad costumers who want to replace it! The behind glass has no functional use rather than just making the product being overall weaker and less resistant…
While the Wall Street Journal article says that “Apple is working on a lower-end iPhone” the only thing I read is “Apple is working on an EVEN LESS DURABLE, WORSE QUALITY and lower-end iPhone”. This is unfortunate… specially because I still have many of the old generation “black bean” phones that I used to own 10 years ago that are in perfect shape and resistant very hard falls from my pockets when I was younger.
Lets fight this wave of “lower-end products”! As consumers we should receive the best we can get for our money! Not the worse we can get for it!
Several months ago when I heard the news about Facebook paying $1 Billion for Instagram I thought ‘the world was going crazy’. My first impression was to think that the ruling scale of values was mistaken. That people was giving value to unimportant things while the rest of the world was still trying to manage to survive the day. I couldn’t understand Why would a company pay such a huge amount of money for a software application for smartphones and iPhone that is only used for procrastination and doesn’t create any value for the world? Last week’s volcanic eruption of Fuego Volcano in Guatemala made me change my mind.
The entrepreneurs behind Instagram, Kevin Systrom and Michel “Mike” Krieger, created an application that was not only user-friendly but that enabled users to share images from anywhere in the world immediately. Such an application was created (maybe unintentionally) to become one of the fastest image reservoirs of instant news and global interconnection. When Facebook bought this photo-sharing app and paid $1 Billion they had not only bought the access to an essential function in millions of smartphones around the world but also connected visually the planet as we had never seen before. Last week’s event in Guatemala was the first time in my life when I could see through my phone in Denmark high quality images of events that were taking place in real-time more than 5,843 miles. Indeed, Hayek’s ideas of how an spontaneous order works was going global!
“Spontaneous order is what happens when you leave people alone—when entrepreneurs… see the desires of people… and then provide for them. They respond to market signals, to prices. Prices tell them what’s needed and how urgently and where. And it’s infinitely better and more productive than relying on a handful of elites in some distant bureaucracy.” Leonard Reed
To say that the world is interconnected and interdependent means to say that we are able now able of bypassing normal newsbroadcasters around the world. No longer will be that easy for anyone to control what the world would see and what the world wouldn’t see (as critized when News corporations around the world have been used to show a biased reservoir of images and videos during the Gulf War, or in the war in Iraq to mention some examples). Now, with access to photo-sharing applications such as Instagram the world not only has access to interconnection of real-time events but also has what Hayek explained as “a more efficient allocation of societal resources than any design could achieve.” Instagram is one more societal tool that enables us to achieve the best of humanity if used for the right purposes. Because of this reasons the founders of Instagram earned that billion dollars and the world is wealthier today.